Our requirements
When you entrust us with the sale of your car, we will work hard to get you a fair price for it. However, we also have a responsibility to the buyer to ensure they are getting a car in good working order - a car they can depend on and enjoy. To that end we insist that before we can sell it the car:
- has a minimum of 10 (full) months of MOT remaining
- has been serviced within the last 12 months or 10,000 miles
- is within its cam belt service schedule and isn’t due for replacement for at least another 10 months/10K miles
- has a good clutch (if it has one!)
- is valeted
Why your car may sell faster with us than if you were to sell it privately
We like to think think that we go ‘above and beyond’ what other car dealers offer.
- We offer 12 months of at-cost aftercare (parts and labour) on all cars sold
- Where applicable, we provide a six month 3rd party warranty (which the buyer can upgrade to up to three years if they wish)
- We provide free Experian HPI/category checks
- We submit all cars to a thorough mechanical inspection
- We give the car to a 30-minute road test (with report)
- We can take card payments
- Customers can check our reviews and know we’ll take care of them and won't sell cars with know faults etc.
- We offer insured test drives
- We can usually be more flexible regarding viewings and test drives than is possible for a private seller
- Our advertising package and high ratings mean that our ads get priority over private ads and those of many other traders
- We offer station pick-ups or test drives at their homes for those without transport
- We can deliver the car
- We offer the buyer further after-sale ‘add on’ trade-rate services like discounted parking sensors and cameras
Once we have your authority to sell your car, we get started. Our service includes:
- Preparation of the car as required
- A 30-minute road test with report.
- Valeting and detailing.
- Secure (insured) storage in our compound.
- Photography and advertising.
- Taking calls and arranging viewings.
- Giving test drives under our trade insurance.
- Arranging a third party warranty to give potential customers confidence.
- Arranging collection of your car if required.
- Driving the car for 10-20 miles per week to keep it in good mechanical order.
- Keeping in weekly contact with you, informing you about levels of interest and discussing next steps (i.e. possible price changes) via call, text message or email as you prefer.
- Taking payment by debit or credit card and offering a 'pay by link' facility.
- Informing you immediately when your car is sold.
- Transferring payment to your account as soon as we receive it. Bank transfers are immediate, cash can be delivered or collected, but card payments take one working day to arrive.
- Emailing you a copy of the sale contract (so you know exactly what price was paid), detailing fees deducted (as explained above), and the date that payment was/will be made to your account.
Next steps if you’d like us to sell your car
Fill in the sale enquiry form
to help us to give you a true value of your car. If using computers isn’t your thing, you can pop round to the office to do it with us or we can do it over the phone with you. If you like the numbers, bring the car in and we’ll look it over and take it for a quick spin. We will also need: - The V5 (logbook)
- Photographic identification (passport or driving license)
- As much documentation and history as you have for the car (it increases the price we can get for it).
Note: If your ID doesn’t match the address on the V5 we’ll need you to bring a utility bill in your name at the address shown on the V5. We’ve all forgotten to keep our admin up to date at times, but we’re sure you’ll understand that we must protect our customers.
All being well, you sign a contract giving us permission to sell the car on your behalf and declaring any faults which you are aware of. You then drop the car to one of our approved local garages for preparation or we make arrangements for you to do so when you are ready. We can also arrange collection from your home if necessary.
At that point you can go home, cancel your insurance, cancel your road tax payment and SORN your car (or we can help you with this if you need us to) and put your feet up!